Returns & Exchanges
At Trenbe, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, you may return eligible items within 14 days of delivery for a refund or exchange.
Initiate Your Return
Log in to your Trenbe account, navigate to your order history, and select the items you wish to return to receive a Return Authorization number.
Prepare the Package
Place the items in their original packaging with all tags attached and include the printed return form inside the box.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Refund
Once our quality control team inspects and approves the returned goods, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing